Contact Us
| Interested in optimising your energy management strategy? Contact Austech Power & Gas today to discover how we can help your business achieve its energy goals. Simply provide your details below, leave a message, and select the services you’d like to explore. You’re also welcome to call or email us directly—our team is here to assist you! | Austech Power & Gas |
 |
Free Energy Bill Check
Are you paying too much for your energy? Many businesses unknowingly overspend on their electricity and gas bills due to billing errors, outdated tariffs, or hidden charges. At Austech Power & Gas, we’re here to help you take control of your energy costs with our Free Energy Bill Check service.
Please follow the steps below and upload a copy of your most recent electricity or natural gas invoice(s). One of our consultants will thoroughly review your invoice(s) and contact you with a free, no obligation assessment within 48 hours.
Data Collection & Tender Authority Form
To ensure we can deliver the best possible energy solutions for your business, Austech Power & Gas requires your authorisation to act on your behalf in collecting essential data, procuring offers, and optimising your energy arrangements. By granting us this authority, you enable our team to handle the complexities of the energy market efficiently and effectively.
This authorisation does not permit Austech Power & Gas to enter into contracts or accept offers on your behalf under any circumstances, and you will not incur any fees. There are no commitments or obligations associated with this authorisation. We guarantee that all data and information accessed under this authorisation will be treated with the utmost confidentiality and in accordance with all applicable privacy laws and regulations. Please click here to review our Privacy Policy.
| Why We Need Your Authorisation? | Authorising Austech Power & Gas to liaise with energy suppliers and metering providers on your behalf enables us to gather the essential data needed to identify savings opportunities and secure cost-effective supply agreements for you. Specifically, your authorisation will allow us to: 1. Collect Essential Data: • Collect Energy Contract Information: Obtain copies of your existing retail electricity, natural gas, solar, demand response, and direct metering supply agreements from your suppliers • Access Metering and Invoice Data: Retrieve and review all forms of billing and consumption data including interval meter data and retail invoices from your energy retailers and meter providers. 2. Procure Competitive Offers: • Request Offers: Request and evaluate energy procurement offers and direct metering agreements from retailers, generators, renewable energy providers, meter providers and other energy service providers. 3. Optimise Your Network Tariff: • Submit Tariff Requests: Submit requests for network tariff changes to ensure you are on the most cost-effective tariff. • Handle Demand Resets: Manage network tariff demand resets to further optimise your energy costs. |
| How It Works | By completing our Letter of Authority, you give Austech Power & Gas the ability to manage these tasks on your behalf. This authorisation is crucial for allowing us to negotiate the best deals, ensure billing accuracy, and optimise your energy usage. Ongoing Communication: Even after the term of this authorisation, Austech Power & Gas may continue to provide you with valuable energy market updates and insights to help you stay informed and make the best decisions for your business. |
Ready to Get Started?
Simply complete the section below and a pre-filled Letter of Authority form will be sent to you via email for execution. One of our experts will promptly contact you to guide you through next steps and answer any questions you have. Once you sign and return the authority form to us, we’ll take care of the rest—ensuring that you benefit from the most competitive energy offers, accurate billing, and optimised tariffs.
Privacy Policy Statement
| At Austech Power & Gas, we are committed to providing reliable energy management services while ensuring the protection of your personal information. This Privacy Policy outlines the methods we use to collect, utilise, store, and safeguard your data. We adhere to the Australian Privacy Principles (APPs) established under the Privacy Act 1988. These principles guide our approach to handling the collection, use, disclosure, storage, and eventual disposal of your personal information. For further details on the Australian Privacy Principles, please visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au. Information We Collect and Its Purpose Personal information refers to any data or opinions that can uniquely identify you. We typically gather details such as names, addresses, email addresses, phone numbers, and other contact information.
The primary reason for collecting your personal information is to enable us to deliver our services efficiently, which may include energy management, procurement, and consulting. We may also use your information for related purposes, such as marketing or referring you to relevant organisations. You can opt out of receiving marketing communications from us at any time by contacting us. Security and Storage of Personal Information We take the security of your personal information seriously. Your data is stored electronically in a secure database managed by Austech Surveying & Mapping Pty. Ltd. We implement a range of security measures and internal protocols to prevent unauthorised access, misuse, or disclosure of your data. When your personal information is no longer necessary for its original purpose, we will take the appropriate steps to securely destroy or anonymise it. However, some records may be retained for a minimum of seven years, as required by law. | Why We Collect Personal Information The collection of your personal information is essential for us to represent you effectively in energy-related matters. For instance, we require your details to complete the necessary Letter of Authority and Energy Evaluation forms, enabling us to gather relevant information and confirm your agreement to our services. If you decide to enter into an energy contract facilitated by Austech Power & Gas, we will collect additional details, such as your name, phone number, email address, and signature. In cases where a credit check is required by the energy retailer, we may also request your home address and date of birth. We may also use your personal information to keep you informed about energy market developments, news, and other relevant information. You may unsubscribe from these communications at any time. Sharing Your Personal Information We may share your personal information with third-party service providers who assist us in delivering our services. These may include agents, partners, contractors, and organisations that provide support services, installation, maintenance, billing, fraud prevention, and other related functions. We disclose only the information necessary for these third parties to perform their roles and ensure they comply with relevant privacy laws and regulations. Accessing and Updating Your Personal Information We are committed to ensuring that your personal information is accurate, complete, and up-to-date. You have the right to access the information we hold about you and request corrections if needed. To access or update your personal information, please contact us. We do not charge for access requests but may apply a small administrative fee for providing copies of your information. To protect your privacy, we may require identification before releasing any personal data. Updates to This Privacy Policy This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most recent version of the policy will always be available on our website. |